Membership

Membership

What are the benefits of becoming a member?
Why do I need to become a member to play?
How do I become a member?
What if I share an email address with another member of my household?
How do I pick a username?
Why do I need to give some personal info to sign up, and how's it being used?
I forgot my username/password. How can I get that info?
How do I change my username?
How do I change my password?
Is Membership free?
Why can't I log in?
I changed my email address. How do I update my membership?
How do I cancel my membership?
How do I subscribe or unsubscribe to The Big Rip Newsletter?

Membership

What are the benefits of becoming a member?

Membership is free! With a membership, you can play any of the games on The Big Rip, receive The Big Rip Newsletter to find out the latest news on your favourite games, and participate on The Big Rip Message Boards.

Why do I need to become a member to play?

GalaXseeds (and the other games on The Big Rip) are multi-player games where you create a character to play with. In order to be able to always play with that character (as well as keep track of all your profile info, inventory items and number of Botanickels) the game needs to be able to know who you are. That’s why you need to register for an account! You only need to make 1 account on The Big Rip site – and you use the same account to log into each game.

How do I become a member?

To become a member, click on the 'Sign Up' link in the top corner of the page. When your membership is enabled, you will be sent an email. You will be asked to confirm your email address at that time. Once confirmed, your membership will be active.

What if I share an email address with another member of my household?

For security purposes, we can't allow the same email address to be used for different membership accounts. If there is no second email address available, we suggest contacting your Internet Service Provider. Most ISPs allow you to have more than one address at no extra charge. Failing that, we suggest signing up for a free web-based email address.

How do I pick a username?

Because we have thousands of users, choosing a name can be tricky. We suggest creating a nickname based on words or things you like. Please don’t use your real name in your username – if you do, your account will not be approved.

Why do I need to give some personal info to sign up, and how's it being used?

Any personally identifiable information collected from our members is for The Big Rip purposes only (e.g. membership verification, contest fulfillment, etc.). We will never sell or give any of this information to third parties. Sometimes we may share aggregated information, however specific members are never identified. Please read our privacy policy for more details.

I forgot my username/password. How can I get that info?

Click the 'forgot username/password' link on the login page.

How do I change my username?

Unfortunately, you cannot change your username. You would have to delete your account and start again.

How do I change my password?

When you're logged in, click on your username at the top of the page; you will be able to make the changes there.

Is Membership free?

Yes, Membership is completely free.

Why can't I log in?

some more information, such as what browser you're using (Internet Explorer, Firefox, etc.) or any error messages you see when you try to sign in.

I changed my email address. How do I update my membership?

If you want to change your email address, all you have to do is log in to your account. Once logged in, click on your username at the top of the page. You'll find the area where you can change your email address there; you can even use that section to change your password.

How do I cancel my membership?

If you wish to cancel you membership, please email us letting us know. Your email MUST be from the same email address listed in your account profile - that is how we know it is really you!

How do I subscribe or unsubscribe to The Big Rip Newsletter?

In order to subscribe or unsubscribe to The Big Rip Newsletter, you must log in and go to 'My Account'. You can choose to opt-in or out of the newsletter there.