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fi_Lu_Seed Posted: 09-23-2009 4:53 PM

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First rule : please include at least a link to a screenshot.

If you manage to tape it, it’s even better (softwares like Fraps or Camstasia are free) You can easily take a screenshot with Print Screen, then paste it in Paint, and finally save the image. You can then upload it to sites like Photobucket or Imageshack.

Second rule: please be patient.

We try to answer as quickly as possible; delay might arise from verifying processes.

Third rule: please check these forum rules and use this template to send your query.

It helps us answer more quickly and efficiently.

- Your The Big Rip account name. For Neoshifters, please add your character’s name(s)

- Name of character(s) involved, including yours

- Description of the problem

- Evidence (Link to a screenshot or a video)

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Phazon_alien replied on 09-23-2009 5:58 PM

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Here. I think vvinh619 is a hacker. He didn't get the items from the event because we thought he was vvinh32. He now has 3 rulers evidence is in this link. Copy and paste to browser:

http://img10.imageshack.us/i/vvinh619criminal.jpg/

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aelita_140 replied on 09-23-2009 6:16 PM

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sorry but i dont have a picture, but he had three, and he said that he would tell me how to get one if i gave him my snowman hat, then i later check is ionventory after people caught him and there were not anythere so he must have sold them. oh and i am sorry for this being off topic, very sorry indeed but i didnt get one of those ruler hats and that is why he told me he could tell me how to get one becuase i didnt get one but i was at the event. sorry again.

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fi_Lu_Seed replied on 09-24-2009 9:35 AM

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Aelita, was you inventory full? That may explain it. I have send it again it any case.

As for vvinh619, the problem is we have no way of tracking how he got these hats: maybe he exchanged with other participants of the events, or had a couple characters logged in (while we don't encourage it, it is not illegal).

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vvinh619 replied on 09-24-2009 3:52 PM

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i didn't hack i traded with other people

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Phazon_alien replied on 09-24-2009 4:16 PM

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He was pruner, but then became sower in ONE night. He obviously hacked the game. I forgot picture, but i saw him. Even ask kid619, his 'Brother', but might be him.

EDIT: Sorry, but I was wrong about him being sower. He had another account that he forgot. Sorry, but I'm still looking for evidence.

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Phazon_alien replied on 09-25-2009 8:05 AM

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Sorry again, but who approved this username? Check it out here:

http://img42.imageshack.us/i/sexybitchusername.jpg/

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fi_Lu_Seed replied on 09-25-2009 9:32 AM

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We don't track which one of us approve a name.

We are humans, and errors happen sometimes, even if we try our hardest to avoid them.
Besides, at one point Corus handled this and all relation with the community, not us from Frima.

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kid619 replied on 09-25-2009 6:15 PM

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my brother use to have a account level 20 name lionmaster

but he forgot password so he make a new account

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fi_Lu_Seed replied on 09-25-2009 6:25 PM

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Please check this thread for details on how to get back an account: http://www.thebigrip.com/forum/forums/p/969/8795.aspx#8795